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Welcome to the Rescue Services Division.

This Division will provide you with great information that can help you in knowing when to contact rescue for help. Our goal is to educate you with rescue tips and hints to recognize emergencies and to help us with helpful information for faster service.


 


Recognizing Emergencies

How do you tell the difference between a true emergency and a minor problem? Certain symptoms are so alarming that the need for emergency care - or even an ambulance - is obvious. But what should you do about more common illnesses and injuries?illness

Only a doctor can diagnose medical problems. But, you can protect your family's health by learning to recognize certain symptoms. Know which symptoms to watch for. According to the American College of Emergency Physicians, the following are warning signs of a medical emergency:

·         Difficulty breathing, shortness of breath

·         Chest or upper abdominal pain or pressure

·         Fainting

·         Sudden dizziness, weakness or change in vision

·         Change in mental status (such as unusual behavior, confusion, difficulty arousing)

·         Sudden, severe pain anywhere in the body

·         Bleeding that won't stop

·         Severe or persistent vomiting

·         Coughing up or vomiting blood

·         Suicidal or homicidal feelings

You should also be familiar with the symptoms of common illnesses and injuries. Talk to your regular doctor before you have an emergency. Ask what you should do if you think someone in your family needs emergency care.

Should you call the doctor's office first? Should you go straight to the emergency department? What should you do when the doctor's office is closed?

Trust your instincts. Parents are usually very good at recognizing signs of unusual behavior or other symptoms that indicate an emergency. Many other factors, including the time of day, other medical problems, or state of mind, can make an otherwise minor medical problem an "emergency."

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When to Call an Ambulance

paramedicWhen should you call an ambulance instead of driving to the emergency department? Ask yourself the following questions:

·     Is the victim's condition life-threatening?

·     Could the victim's condition worsen and become life-threatening on the way to the hospital?

·     Could moving the victim cause further injury?

·     Does the victim need the skills or equipment of paramedics or emergency medical technicians?

·     Would distance or traffic conditions cause a delay in getting the victim to the hospital?

If the answer to any of these questions is "yes," or if you are unsure, it's best to call an ambulance. This is true even though you can sometimes get to the hospital faster by driving than by calling an ambulance. Paramedics and emergency medical technicians communicate with the physician in the emergency department by radio. They are trained to begin medical treatment on the way to the hospital. This prevents any delay that could occur if the patient is driven to the emergency department. The ambulance can also alert the emergency department of the patient's condition in advance.

Call 911 for emergency medical services, fire, and police.  When you call for help, speak calmly and clearly. Give your name, the address, phone number, location of victim (such as upstairs in the bedroom), and nature of the problem.  If you are calling from the phone that you need help to respond to, the dispatcher will have your address and phone number.  If you are calling from a different phone number then where the help needs to respond to, let the dispatcher know.  Don't hang up until the dispatcher tells you to. They may need additional information or need to give you instructions.

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CHILD EMERGENCIES

 

Your Child is Seriously
Ill or Injured ...

Are you Prepared?

How prepared are you to handle a pediatric medical emergency? Follow these seven steps. Your child's life could depend on it!

 

1.

9-1-1 is the correct number to call where you live and work if you live in Baker County.

2.

Teach your children how to dial 9-1-1 or your local emergency number(s) and the information they will need to provide name, telephone number, address, and physical symptoms of the ill or injured individual. (Have your telephone number and address listed close to the telephone.)  Remember that if the child calls from the phone that help is needed, the dispatcher will know where to send help.  If your child knows how to call 9-1-1, but does not know their address, they will still be able to get help.  The computerized system will show the number that is calling and a map of how to get to the house.

call 911

3.

Have the name, address, and telephone number of your child's doctor always at hand. Know the hours when the doctor's office is open and what to do if you need advice when the off ice is closed.

4.

Make sure your house address can be seen from the street, day or night.  Have your 9-1-1 address clearly posted near the drive way of your home so Emergency Services can quickly find your home.

5.

Find out which hospital emergency room your doctor prefers if you are going to transport your child without rescue. Visit the hospital to determine the quickest route, the emergency room drop off location, and emergency room parking.  If rescue responds they will take the child to the appropriate hospital.

6.

If you have health insurance, ask about the rules for getting help in an emergency. They may refer you to a specific hospital, unless the illness or injury is life threatening.  In an emergency, it does not matter what type of insurance you have or which hospital the child is taken to.

7.

Take courses that will help you respond effectively to a serious illness or injury. Many communities offer classes on first aid, bystander care, and CPR for infants and children.


A child health emergency is an illness or injury that may threaten a child's life if action is not taken immediately; for instance:

·         Loss of consciousness (the child cannot wake up)

·         Seizures or convulsions

child with pills·         Choking on food, drink, or object

·         Falls from high places

·         Severe burns

·         Breathing difficulty

·         Eating or drinking something poisonous

·         Heavy bleeding that will not stop

·         Injuries from a car or bike crash

·         High fever

·         Diarrhea or vomiting lasting than 24 hours

Small cuts, low fevers, minor diarrhea or constipation, stomachaches, earaches, minor bruises, minor nosebleeds, rashes and sprains are non-emergency problems. A parent or caregiver who has basic first-aid skills and a first-aid kit can handle most of these problems. If you are not sure about what to do for a health problem that is not an emergency, call the primary care provider. If determined to be an emergency or if you are not sure, dial 9-1-1 or your local emergency number.


History of EMS

cadillac

The Making of EMS: Three Decades of Change

 

It's a dark and stormy night. You drive your ambulance to the scene of the accident. As you step out into the rain, the police officer says, "There's only one, but he looks pretty bad." You look crashfor a cervical collar, but can't find any. There's no KED. There is a backboard, so you take that to the crumpled vehicle. You and your partner carefully remove the patient and try to stabilize his spine, as best you can. There's a lot of blood in the vehicle, and you decide to apply the MAST, but you can't find that, either. You try to call Medical Control, but there's no radio in your vehicle. In fact, your vehicle seems awfully small -- there's no room to stand up.

Suddenly, you wake up and realize it was all just a dream. But wait -- was it? Thirty years ago, this was what EMS was about: get the patient into the ambulance and get to the hospital as fast as you can. We've come a long way.

Emergency care in the mid-20th century was inadequate and chaotic. Station wagons or hearses often served as ambulances, staffed by untrained personnel and dispatched by municipal hospitals, fire services, private services, or funeral homes. Patients arrived at hospital emergency wards staffed at most by a nurse or intern with no formal training in emergency care. No guidelines existed for training or equipment for emergency personnel.

Ambulances in the 1960s were often called horizontal taxicabs. They were designed to carry patients to the hospital in a horizontal position but did not allow room for attendants to perform CPR or other medical procedures. Many ambulance services were run by morticians, and few vehicles carried any medical supplies or equipment. At night, many hospital emergency wards were dark and the doors were locked, forcing ambulance services -- even those with critically ill patients -- to ring the bell and wait for admittance.

EMT

In 1966, most ambulance attendants had little or no medical training. The emergency medical technician first came into being in 1969 with the introduction of an 81-hour training course by the National Academy of Sciences and the American Academy of Orthopedic Surgeons. The EMT is trained for basic life support (BLS) procedures: maintaining airways, treating shock, immobilizing patients for transport to the hospital, and administering CPR.

In 1966 the National Academy of Sciences/National Research Council released a report on trauma that initiated the modern era of emergency medical services systems. The report, titled Accidental Death and Disability, the Neglected Disease of Modern Society, found that accidental death resulting from Trauma was the fourth leading killer in the United States, and the leading killer between ages 1-37. The authors estimated that a person's chances of being killed were higher on American roads than in the battlefields of Vietnam.

This report was instrumental in the passage of the Highway Safety Act of 1966, which established the cabinet level Department of Transportation and placed it in charge of emergency medical services improvement through its National High Traffic Safety Administration. The act authorized the DOT to develop national standards for EMS and to grant funds for research and development of EMS systems.

At the same time, cardiologist J. F. Pantridge and his colleagues discovered that monitorpatients' chances of surviving cardiac arrest were significantly greater if they were resuscitated in the field, than in the hospital. The mobile cardiac care unit created by Pantridge inspired physicians in New York, Seattle, Los Angeles, and elsewhere, to begin prehospital cardiac care services, ushering in the era of advanced life support.

In the late 1960s, systems were developed that could transmit a patient's electrocardiogram to the hospital emergency department by radio, in addition to allowing EMS personnel to speak directly with a doctor in the ED. When these telemetry systems proved successful, EMS systems around the country began using radio for telemetry and for ambulance dispatch.

ambulance

With the development of paramedic units and mobile intensive care units, rescue personnel could administer drugs, defibrillate patients, and perform other medical procedures in the field and en route to the hospital.

In 1974, President Gerald Ford signed the first National Emergency Medical Services Week proclamation. The observance has grown to include events in every state and territory in the U.S. honoring emergency personnel and educating the public about the EMS system.

The past thirty years have brought widespread change in the availability and quality of emergency carehelicopter in the United States. Due to the efforts of EMS providers and the support of the American public, we have seen the development of a nationwide system for delivery of emergency care by trained individuals using specialized equipment. Emergency care has developed into a medical specialty and a professional occupation.

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heartbeat

A New Life-Saving Technology

Every year, about 250,000 Americans die as a result of heart disease. Most of these deaths occur suddenly from cardiac arrest.

Some medical experts suggest that the use of this new technology might increase the initial survival rate of cardiac arrest victims from 2 percent to as much as 40 percent.

Remember .. always call 911 or your local emergency number first in any medical emergency.

v-fib

What does an AED good for?

When a human heartbeat is interrupted, damage done to the victim is directly related to the length of the interruption. The sooner a normal heartbeat can be re-established, the better. Cardiopulmonary resuscitation (CPR) helps keep oxygen flowing to the body, but it doesn't restart the heart. An AED can re-establish a normal heartbeat if used early. By placing AED equipment at many locations, in Baker County, it can help ensure wider public access, and help many heart attack victims benefit from this life-saving technology.  In Baker County we have AED’s on all fire trucks, and many Deputy Sheriff’s cars.  There will be many more AED’s in other county and public places within the next few years.

How does an AED work?

An AED is an electronic device that delivers electricity to the heart to re-establish a heart rhythm that will generate a pulse. It also has a recording device to store the patient's electrocardiogram and information about the machine's operation.

Because it includes a rhythm analysis system that determines if the patient needs a shock, it can be used by operators who need less intensive training than emergency medical technicians.

Who can operate an AED?

Any properly trained person can perform this vital procedure. No formal education in medicine or science is required.  All newly trained CPR classes are trained in the use of AED’s.

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What should you do when you are driving and see an Emergency Vehicle approaching?

You should yield to the right.  When the Emergency Vehicle is approaching even if it is from the opposite way, yield to the right.  The Emergency Vehicle will pass you on the left side of the road even when you are on the opposite side of the road.  If you yield to the right, you will leave ample space for the vehicle to have plenty of driving space to get by safely.  In a two way highway, still yield to the right, the Emergency Vehicle will know where you are planning to go.  If there is one Emergency Vehicle that passes you, look and make sure there is not another Emergency Vehicle behind them, stay where you are.  Many times there are Sheriffs Department, Rescue and Fire vehicles behind each other so make sure there is not anyone behind the first Emergency Vehicle.  Give them plenty of space to drive by because they are traveling at a high rate of speed to get where they are going to and they may be driving a large truck that needs more room on the highway then a regular car or truck.

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Stroke Warning Signs

If you notice one or more of these signs, don't wait. Stroke is a medical emergency. Call 9-1-1 or your emergency medical services. Get to a hospital right away!

The American Stroke Association wants you to learn the warning signs of stroke:

  • Sudden numbness or weakness of the face, arm or leg, especially on one side of the body
  • Sudden confusion, trouble speaking or understanding
  • Sudden trouble seeing in one or both eyes
  • Sudden trouble walking, dizziness, loss of balance or coordination
  • Sudden, severe headache with no known cause

Be prepared for an emergency.

  • In Baker County, call 9-1-1.  At work or when away from home, know what number you need to call in the case of an emergency.  Most areas have 911 capabilities, but make sure you know the number if they do not.
  • If you work out of town, find out which area hospitals are primary stroke centers that have 24-hour emergency stroke care.  In Baker County and in Jacksonville, the stoke center is Shands Jacksonville.

Take action in an emergency.

  • Not all the warning signs occur in every stroke. Don't ignore signs of stroke, even if they go away!
  • Check the time. When did the first warning sign or symptom start? You'll be asked this important question later.
  • If you have one or more stroke symptoms that last more than a few minutes, don't delay! Immediately call 9-1-1 so an ambulance rescue can quickly be sent for you.
  • If you're with someone who may be having stroke symptoms, immediately call 9-1-1.  Expect the person to protest -- denial is common. Don't take "no" for an answer. Insist on taking prompt action.

If you have the symptoms of a stroke, call 9-1-1 immediately because you have 3 hours from the onset of symptoms to get to a stroke center.  Our local stoke center is Shands in Jacksonville.  You may be able to receive the live saving drugs available to counteract the stroke and reverse the effects of your stroke.  This may make the difference between being paralyzed and being able to obtain your normal life.

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Heart Attack Symptoms & Warning Signs

IF YOU THINK YOU'RE HAVING A HEART ATTACK, CALL 9-1-1.

Some heart attacks are sudden and intense where no one doubts what's happening. But most heart attacks start slowly, with mild pain or discomfort. Often people affected aren't sure what's wrong and wait too long before getting help. Here are signs that can mean a heart attack is happening:

  • Chest discomfort. Most heart attacks involve discomfort in the center of the chest that lasts more than a few minutes, or that goes away and comes back. It can feel like uncomfortable pressure, squeezing, fullness or pain.   
  • Discomfort in other areas of the upper body. Symptoms can include pain or discomfort in one or both arms, the back, neck, jaw or stomach.   
  • Shortness of breath. This feeling often comes along with chest discomfort. But it can occur before the chest discomfort.   
  • Other signs: These may include breaking out in a cold sweat, nausea or lightheadedness 

If you or someone you're with has chest discomfort, especially with one or more of the other signs, don't wait longer than a few minutes (no more than 5) before calling for help. Call 9-1-1... Get to a hospital right away.

Calling 9-1-1 is almost always the fastest way to get lifesaving treatment. Emergency medical services staff can begin treatment when they arrive -- up to an hour sooner than if someone gets to the hospital by car. The staff is also trained to revive someone whose heart has stopped. You'll also get treated faster in the hospital if you come by ambulance.

If you can't access the emergency medical services (EMS), have someone drive you to the hospital right away. If you're the one having symptoms, don't drive yourself, unless you have absolutely no other option. 

How do I know if a heart attack has occurred?

A doctor who's studied the results of several tests must diagnose a heart attack. The doctor will:

  • review the patient's complete medical history.
  • give a physical examination.
  • use an electrocardiogram (e-lek"tro-KAR'de-o-gram) (EKG) to discover any abnormalities caused by damage to the heart. An EKG is a medical device that makes a graphical record of the heart's electrical activity.  In Baker County, this service is available by the EMS system.
  • sometimes use a blood test to detect abnormal levels of certain enzymes in the bloodstream.

Blood tests confirm (or refute) suspicions raised in the early stages of evaluation that may occur in an emergency room, intensive care unit or urgent care setting. These tests are sometimes called heart damage markers or cardiac enzymes.

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EMS In Baker County

 

Units

  • Station in Macclenny
  • Station in Sanderson

 

Personnel

  • Carolyn Hodges, Chief- C Shift Paramedic
  • Tim Kirkland- C Shift EMT
  • Jason Perryman- C Shift Paramedic
  • Christina Cox- C Shift EMT
  • Karen Dolan- B Shift Paramedic
  • David Richardson- B Shift EMT
  • John Motherwell- B Shift Paramedic
  • Mary Simmons- B Shift Paramedic
  • William Jacobs- A Shift Paramedic
  • Cristy Rhoden- A Shift Paramedic
  • Paul Dickinson- A Shift Paramedic
  • Greg Gainey- A Shift EMT

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Baker County CERT (Community Emergency Response Team)

About CERT

The Federal Emergency Management Agency, using the model created by the Los Angeles City Fire Department, began promoting nationwide use of the Community Emergency Response Team (CERT) concept in 1994.  Since then, CERTs have been established in hundreds of communities, including Baker County. 

CERT training promotes a partnering effort between emergency services and the people that they serve.  The goal is for emergency personnel to train members of neighborhoods, community organizations, or workplaces in basic response skills.  CERT members are then integrated into the emergency response capability for their area.

If a disastrous event overwhelms or delays the community’s professional response, CERT members can assist others by applying the basic response and organizational skills that they learned during training.  These skills can help save and sustain lives following a disaster until help arrives.  CERT skills also apply to daily emergencies.  If your neighbor is affected by a disaster, you will go to them and assist them.  Why not be trained to help them in a safe manor and know what to do in an emergency so that you will do it safely?

CERT members maintain and refine their skills by participating in exercises and activities.  They can attend supplemental training opportunities offered by Baker County Emergency Services.  CERT members can volunteer for projects that improve community emergency preparedness.  Many times volunteers are needed to answer phones in a disaster, or deliver food to Emergency Services Personnel. 

CERT Personnel will be trained in:

  • The types of hazards that are most likely to affect their homes and communities.
  • The functions of CERT and their roles in immediate response.
  • To take steps to prepare themselves for a disaster.
  • Identify and reduce potential fire hazards in their homes and workplaces.
  • Work as a team to apply basic fire suppression strategies, recourses, and safely measures to extinguish a burning liquid.
  • Apply techniques for opening airways, controlling bleeding, and treating shock.
  • Conduct triage under simulated conditions.
  • Perform head to toe assessments.
  • Select and set up a treatment area.
  • Employ basic treatments for various wounds.
  • Identify planning and size up requirements for potential sear4ch and rescue situations.
  • Describe the most common techniques for searching a structure.
  • Use safe techniques for debris removal and victim extrication.
  • Describe ways to protect rescuers during search and rescue.

For Information on upcoming classes, please call 259-6111, or e-mail Carolyn Hodges, chodges@nefcom.net

Photos of previous CERT Classes

Graduating CERT Members will receive the essential equipment to take care of their neighbors, do basic first aid and get prepared for a disaster.  Classes are free and equipment is provided.

President George W. Bush stated that “We will find ways to train and mobilize more volunteers to help when health and emergencies arise.”

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Department of Emergency Services

1190 W Macclenny Ave

Macclenny, FL  32063

(904) 259-6111